Terms & Conditions – Wellspring Medical

Last Updated: November 24-2025

These Terms and Conditions ("Terms") govern your use of the Wellspring Medical website ("Site"), services, telemedicine consultations, lab testing, and hormone therapy programs ("Services"). By accessing our website or using our Services, you agree to follow and be bound by these Terms.

If you do not agree to these Terms, please discontinue use of our website and services.

1. Medical Disclaimer

Wellspring Medical provides hormone therapy services—including HGH therapy, Testosterone Replacement Therapy (TRT), peptide therapy, and related medical evaluations—through licensed U.S. physicians.
However:

• Information on this website is not medical advice.
• You must complete a medical evaluation before receiving prescriptions.
• Hormone therapy is provided only when medically appropriate.
• Services are available only to adults aged 18 and older.

All medical decisions are made solely by licensed physicians in compliance with federal and state laws.

2. Eligibility for Services

To access our Services, you must:

• Be at least 18 years old
• Provide accurate medical and personal information
• Undergo required lab testing (IGF-1, testosterone, or hormone panels)
• Complete consultation with a licensed physician
• Provide valid identification and payment information

We may refuse service if:

• Information is inaccurate
• You fail to complete lab testing
• A physician determines treatment is not medically appropriate
• You violate any portion of these Terms

3. Telemedicine Services

Wellspring Medical provides online consultations via secure digital platforms.
By using telemedicine services, you acknowledge and agree that:

• Telemedicine is governed by state medical laws
• Physicians may only prescribe medication when appropriate
• You may be required to upload identification or medical records
• Consultations may be recorded or documented for compliance and care

You consent to the use of electronic communications for medical purposes.

4. Lab Testing Requirements

Hormone therapy requires diagnostic testing through Wellspring Medical's partner laboratories.
You agree that:

• Lab tests must be completed before treatment
• Results must be reviewed by a licensed physician
• Additional tests may be required
• You are responsible for attending scheduled lab appointments

Failure to complete required testing may delay or prevent treatment.

5. Prescription Medications

Wellspring Medical ONLY works with licensed U.S. pharmacies.
You acknowledge the following:

• Medications (HGH, testosterone, peptides) are dispensed only with a valid prescription
• Purchase and shipment comply with U.S. federal and state laws
• You may not share or resell medications
• Medication costs are your responsibility
• Medication brands may vary based on pharmacy availability

We do not use or endorse imported, unregulated, or non-FDA-approved medications.

6. Payment, Billing, and Refunds

By purchasing services, you agree to pay all fees, including:

• Lab testing fees
• Physician consultation fees
• Medication costs
• Program fees

Refund Policy

Because services include medical evaluations and prescriptions:

• Medical consultations and lab fees are non-refundable
• Medications cannot be returned or refunded once dispensed
• Refunds may be available only for services not yet performed

Chargebacks or payment disputes without contacting us first may result in termination of service.

7. Website Use and Intellectual Property

All content on the Wellspring Medical website—including images, text, logos, articles, and design—is protected by copyright law.

You may not:

• Copy or distribute site content
• Use our branding without permission
• Reverse-engineer or disrupt website operations
• Submit false information
• Use the site for unlawful purposes

Violations may result in legal action.

8. User Responsibilities

You agree to:

• Provide truthful information during registration
• Keep login credentials secure
• Notify us of any unauthorized account use
• Follow physician instructions and treatment guidelines
• Use medications only as prescribed

You are solely responsible for your actions on the website and within the program.

9. Privacy & Data Protection

Your personal and medical information is protected according to our:

👉 Privacy Policy
👉 HIPAA Notice of Privacy Practices

By using our services, you consent to:

• Electronic communication
• Medical data processing
• Lab result sharing between physicians and pharmacies

We do not sell patient data.

10. Limitation of Liability

Wellspring Medical is not liable for:

• Delays in lab results
• Pharmacy shipping delays
• Misuse of medications
• Failure to follow medical instructions
• Website interruptions or technical issues

Our liability is limited to the maximum extent permitted by law.

11. Third-Party Services

We work with third-party providers, including:

• Laboratories
• Pharmacies
• Payment processors
• Telemedicine platforms

We are not responsible for the actions or policies of third-party companies.

12. Changes to These Terms

Wellspring Medical may update these Terms at any time.
Updates will be posted on this page with the revised date.
Continued use of our website or services means you accept the updated Terms.

13. Contact Information

For questions regarding these Terms or our services, contact:

Wellspring Medical
Email: info@wellspringmedical.com
Phone: +1 (954) 500-5050
Website: www.wellspringmedical.com
Address: 2800 West State Rd 84, Suite 115, Fort Lauderdale, FL 33312